You choose the shop, not your insurance company
After an accident, your insurer may suggest a shop from its network. You are free to take your vehicle anywhere you like: in New Mexico, the choice of repair shop is yours. If you want your car repaired by a local, family-owned Santa Fe shop, you can have us do it, and we will work with your carrier from there.
What we handle for you
We work with all major insurance carriers. We write a detailed estimate, send it to your insurer, meet with the adjuster, and bill the carrier directly. When hidden damage turns up once the vehicle is taken apart, we handle the supplement paperwork so the repair is not held up.
You are typically responsible only for your deductible. We keep you updated on where your vehicle is in the process and tell you when it is ready, so you are not chasing two companies for answers.
Repairs covered by a claim
Insurance claims can cover collision repair, frame and unibody straightening, panel replacement, auto painting and, depending on your policy, glass. We repair the full list at one Santa Fe shop, so your claim does not turn into three separate appointments.
How an insurance repair works with us
- Get a free written estimate. Come by or call
- We share the estimate with your insurer and meet the adjuster
- You approve the repair and we order parts
- We repair, refinish and inspect the vehicle
- We bill your carrier directly. You pay your deductible
- Pick up your vehicle, backed by our lifetime warranty on body and paint
Frequently Asked Questions
Do I have to use the shop my insurance recommends?
No. In New Mexico the choice of repair shop is yours. An insurer can suggest a shop, but you can have your vehicle repaired wherever you like.
Do you work with all insurance companies?
Yes. We handle claim repairs for all major carriers and bill them directly.
What will I pay out of pocket?
If your policy covers the repair, you are typically responsible only for your deductible. We give you a free written estimate so you know the scope up front.